Preview Mode Links will not work in preview mode

Apr 3, 2024

In this episode, Chip Hoisington, Senior Analyst at AVANT Analytics, and James Ochoa, VP of Cloud at Flexential, delve into the VMware situation. Together, they discuss the impacts customers will likely experience as a result of the program updates, as well as the steps organizations can take to better prepare for...


Mar 6, 2024

Colocation is experiencing a resurgence in popularity! What's behind this renewed interest in popularity? Join Alex Danyluk, Managing Director of AVANT Analytics, and Chip Hoisington, Senior Director of Connectivity, Colo, and Wireless at AVANT, as they delve into the current Colo landscape. Discover why, after a...


Feb 21, 2024

In this episode, Alex Danyluk, Managing Director of AVANT Analytics, and Brent Wilford, Senior Director of Customer Experience and UCaaS at AVANT, focus on the outlook of the UCaaS industry.

The good news? Businesses of all sizes can adopt UCaaS from various providers. So, what's the challenge? With an abundance...


Feb 7, 2024

In this episode, Managing Director of AVANT Analytics, Alex Danyluk, interviews our very own John Paullin, Sales Engineer and Senior Analyst of AVANT Analytics! Together, they discuss what enterprise customers are really asking about in regard to AI in the contact center. John shares his experience speaking to hundreds...


Dec 6, 2023

In this episode, John Paullin, AVANT Analytics Senior Analyst, and Todd Cadieux, RVP of Solution Consulting at Five9, are going to talk about everybody's favorite buzzword - you guessed it - AI, AKA Artificial Intelligence. They explore how it fits into today’s modern contact center and what capabilities are being...