Dec 29, 2021
There is a lot of evolution in the UCaaS and CCaaS space these days. In this episode, Brent Wilford, AVANT’s Director of Cloud Engineering, talks to Ken Presti about the benefits of convergence, the right place to begin migrations, and how all of this is impacting customer expectations.
Dec 15, 2021
UCaaS and CCaaS are growing together! In this episode, Ken Presti interviews AVANT’s Chris Brennan on what’s driving the convergence, how to approach it from a strategic point-of-view, the role of AI and more!
Dec 1, 2021
Secure Access Service Edge is a technology framework that combines a variety of security features with higher levels of network performance. In this episode, Ken Presti speaks with Matt Douglass of CBTS about how to get the most out of SASE, given your current IT environment.
Nov 17, 2021
What are the key indicators that a ransomware attack is getting underway? In this episode, Ken Presti interviews Mark Sangster, VP, Industry Security Strategies at eSentire. We’ll talk about what to look out for, how often to be on the lookout, how to build a response plan and more!
Nov 3, 2021
Unified Communications as a Service, better known as UCaaS, and its sister technology for the Contact Center, CCaaS, have been growing towards one another. In this episode, Ken Presti and Fuze CRO Chris Jones discuss the primary drivers, technical considerations, workforce considerations, and the overall impact of...