Jul 6, 2022
What does it take to be ready for the security challenges that are out there today? Scarce and costly security resources play a key part in a robust security posture! Join us as we explore where technology solutions alone fall short, the critical need for people to interact with technical solutions, and the role...
Jun 8, 2022
We’ve all heard the typical “This call may be recorded and monitored for quality assurance” message before during a phone call. However, the challenge is that less than 3% of those calls are monitored. What happens with the other 97%? And how does a company possibly know what’s really happening on their phone...
May 18, 2022
Join host Chip Hoisington and guest, Mike Ferry, from Granite Epik as they discuss what’s going on with POTS Lines and why you need to prepare now to get ahead of the challenges facing millions of business customers around this issue. Plus, they’ll explore the importance of affordable and reliable solutions to...
May 4, 2022
In this episode of Technology Insights, we’ll be talking about the role of artificial intelligence in the modern content center and the impact it has on the customer experience and your bottom line.
Apr 20, 2022
In this episode of Technology Insights, we dive into a piece of unified communications that often gets overlooked – implementation. Listen in and learn how to deploy your new unified communication system and make sure your customers are happy with their new purchase.