Feb 21, 2024

In this episode, Alex Danyluk, Managing Director of AVANT Analytics, and Brent Wilford, Senior Director of Customer Experience and UCaaS at AVANT, focus on the outlook of the UCaaS industry.

The good news? Businesses of all sizes can adopt UCaaS from various providers. So, what's the challenge? With an abundance...

Feb 7, 2024

In this episode, Managing Director of AVANT Analytics, Alex Danyluk, interviews our very own John Paullin, Sales Engineer and Senior Analyst of AVANT Analytics! Together, they discuss what enterprise customers are really asking about in regard to AI in the contact center. John shares his experience speaking to hundreds...